So due to a massive amount of incompetence by my hose, all my data has been lost. I should have had better backups, but the one thing I forgot to backup was my database, and without that, this site does not work. That was my responsibility not my hose.

My host on the other had had a responsibility to do nothing, and that seemed too complicated for them. After 3 glitches with their billing service which caused my site to be suspended multiple times, even though my bill was paid, they managed to de-rack my server, pull the drive, and wipe it to put it into another system before I knew what had happened. Their response tot he whole matter was “oops, sorry”. I have never dealt with a company so grossly incompetent. To make matters worse, when I asked to talk to a manager, they told me “We do no offer phone tech support”.

In case you are wondering the host is http://www.datashack.net They offer amazing prices, but remember you get what you pay for. And you really aren’t paying for much here. Good hardware, tech support that might need a reminder to breath from time to time, and some times good bandwidth.

I wouldn’t recommend them for anything that you can’t afford to lose. Unfortunately that means I am starting all my sites from scratch. This might be a time to thin them out a little bit. Losing the 1000+ posts on this site does REALLY hurt. It was years of work. However I don’t intend to let my site on the net die because of some wildly incompetent people (and they are assholes to boot). I will rebuild. It is just going to take me a lot of time, and I am expecting to lose a lot of traffic and money do to this. It is unfortunate, but there really is nothing I can do, the TOS pretty much signs away any right I would have to sue.

Please stay with me, I have a full time job, and only so much time to get this back up and running.

~MrWhite

 

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